Q: Does the WL-T transmitter fit any guitar?
A:
The WL-T transmitter fits into standard guitar jacks including Stratocaster type, Telecaster type, Les Paul type, SG type, acoustic-electric guitar type, end-pin jack, etc.
Please note: It may not function properly with some guitars/jack plug types.
The functionality of the following types of guitars will be limited.
- Guitars with 1/4" stereo (TRS) phone output jack.
* Only the signal from the left (tip) channel will be output.
The following types of guitars are not supported.
- Guitars with no sufficient space (cylindrical space with 18.5 mm diameter and 5 mm depth) to attach the transmitter around the input jack.
- Guitars with special electrical wiring.
- Some guitars with active pickups *1
- YAMAHA Silent Guitar *2
*1 The typical TRS output jack wiring of guitar active circuit is audio to tip, ground to sleeve, and battery ground to ring. In rare cases where ring and sleeve are wired reversely, the guitar active circuit doesn't work properly with the WL-T.
*2 It is not compatible with the WL-T due to a special wiring specification.
Q: The series offers ultra-low latency. What is the extent of the latency that occurs?
A:
Latency of 2.3 ms occurs.
Q: Is the transmitter (WL-T) compatible with the KATANA-AIR and the WL series?
A:
The transmitter (WL-T) can be used with the KATANA-AIR, WL-20, WL-20L, and WL-50.
The detection conditions when the transmitter changes to standby mode differ according to the device used.
The respective conditions set automatically when carrying out auto wireless connection are as follows.
- KATANA-AIR: Vibration detection
- WL-20, WL-20L, WL-50: Sound detection
Q: Is the rechargeable lithium-ion battery used in the transmitter replaceable?
A:
Replacement is not possible.
Q: Can the transmitter (WL-T) be used while it is charging?
A:
No, it cannot be used. Use it after charging.
Q: While the transmitter is charging on the dock, can the WL-50 perform wireless communication with another transmitter?
A:
Wireless communication during charging on the dock is not possible.
Q: What are the external dimensions of the WL-20 and WL-20L?
A:
Download and check the WL-20/WL-20L (Receiver) Outline available
here.
Q: What are the external dimensions of the transmitter?
A:
Download and check the WL-T (Transmitter) Outline available
here.
Q: The sound from another guitar is heard.
A:
Are there another receiver and transmitter or Wi-Fi router nearby?
Make sure the Wi-Fi router and the receiver are at least 3 meters apart.
Also, carry out the Auto Wireless Connection procedure again.
If the symptoms persist, it means that radio-wave congestion is occurring in the 2.4-GHz band, and another wireless system is conflicting with the channel.
To eliminate the radio-wave congestion, turn off the power to any Wi-Fi routers, Bluetooth devices, and microwave ovens not in use, then redo the Auto Wireless Connection procedure.
Q: How can I use multiple wireless systems at the same time?
A:
To prevent interference in the wireless communication, carry out the following procedure.
- Turn off the power to the BOSS wireless systems.
- Turn on the power to any non-BOSS wireless systems, and ensure that sound is played without problem.
- First BOSS wireless system
Turn on the power to the receiver, insert the transmitter, and carry out the Auto Wireless Connection procedure.
- Insert the transmitter into the guitar, making the BATTERY indicator light up.
- Second and subsequent BOSS wireless systems
Repeat steps 3 and 4.
Q: The transmitter's BATTERY indicator is flashing in red. What should I do?
A:
A charging error has occurred. First, check the following points.
The transmitter's internal temperature might be elevated.
Charging is sometimes paused to protect the rechargeable lithium-ion battery.
When the internal temperature falls, the BATTERY indicator changes to lighting up steadily in orange, and charging resumes.
Detach the transmitter from the receiver and wait a short while before resuming use.
The ambient temperature might be 35 deg. C or higher.
Charging is sometimes paused to protect the rechargeable lithium-ion battery.
Use in the recommended ambient temperature range of 10 deg. C to 30 deg. C.
Q: The system was left unused for several days with the transmitter connected to the receiver's TRANSMITTER jack, and the battery ran down. Is this a malfunction?
A:
When the transmitter remains connected to the receiver's TRANSMITTER jack, the transmitter and receiver both go into standby mode, and a small amount of battery power is consumed.
When in standby mode, the BATTERY/POWER indicator flashes every 8 seconds.
When the system will be out of use for a lengthy period, we recommend detaching the connections and turning off the power.