Repairs and Parts

While Roland and BOSS gear have some of the lowest service requirements in the instrument industry, we are proud to back all of our products with top-flight technicians, parts and facilities to provide additional "Roland Value" for your Roland purchase.

Roland Canada maintains a fully-equipped Factory Service Department for repairs to your Roland and BOSS gear. For drop off and pickup of Roland and BOSS gear that need repairs the address is:

Roland Canada Factory Service
Unit 3 - 80 West Beaver Creek Road
Richmond Hill, ON
L4B 1H3
Phone: 647-361-2080, ext. 2

Once received, our service technicians will inspect your product and contact you with an estimate of the repair costs. Our shop rate for BOSS single and dual compact pedals, tuners and metronomes is $40.00 per hour with a minimum shop rate of $25.00. All other Roland or BOSS products have a shop rate of $80.00 per hour with a minimum shop rate of $40.00.

Please note that the minimum shop rate of $40.00 plus return freight costs will be assessed if you do not proceed with the repair, or if a unit is received and no problem is found by our technicians.

In addition to our experienced service staff, we have an extensive parts inventory on hand, and ship daily to consumers, dealers and authorized repair depots across Canada to provide timely service. You can reach our Parts Department directly at 647-361-2080 ext.3, 604-207-6626 ext 3. or RCM.parts@roland.com. [Parts inquiries only]

Contact other Roland Authorized Service Centres across Canada

Roland Canada also supports a number of Roland Authorized Service Centres across Canada to help you get your Roland or BOSS gear inspected and repaired if shipping to our Factory Service Department presents a challenge. These Roland Authorized Service Centers offer both warranty and non-warranty service and have direct access to our Factory Service Department and Parts Department staff and resources to ensure your Roland or BOSS gear is repaired to factory spec. Please note that shop rates and turn around time may be different than our Factory Service Department, please contact the local Roland Authorized Service Center prior to dropping off / shipping your gear to get this information.

Roland Authorized Service Centres

Province Locations
BC Keyboard Electronics
16805 - 86A Ave
Surrey BC, V4N 4Z6
604.590.2007
Bench Magic
9831 138th St
Surrey BC, V3T 5E3
778.394.4441
Pangco Electronic Services
3296 Tennyson Ave, Unit #101
Victoria BC, V8Z 3P3
250.475.0001
For Long & McQuade customers, visit a Long & McQuade location near you.

AB



Big Leaf Music
11911 Wayne Gretzky Drive N.W.
Edmonton AB, T5B 1Y4
780.868.4661
Edmonton Audio Works
17312 - 108 Ave
Edmonton AB, T5S 1E8
780.483.2017
Alpha Audio Repair Service
116 Oakcilffe Place S.W.
Calgary AB, T2V 0J8
403.240.0686
Lextronics
#B11 - 6020 2nd Street S.E.
Calgary AB, T2H 2L8
403.286.0134
Organ & Keyboard Service
64 Shawmeadows Close S.W.
Calgary AB, T2Y 1A7
403.256.8188
Maestro Audio
1537 Coalbanks Blvd W.
Lethbridge AB, T1J 5J9
403.320.6243
Campbell's Music
101 - 10011 Franklin Ave
Fort McMurray AB, T9H 2K7
780.743.8614
For Long & McQuade customers, visit a Long & McQuade location near you.

SK

Long & McQuade
721 - 43rd St. East
Saskatoon SK, S7K 0V7
306.64.1966
Hitek Electronics
2310 Avenue C North
Saskatoon SK, S7L 5X5
306.373.5577
Long & McQuade
1445 McIntyre St
Regina SK, S4R 8B5
306.569.8501
B Sharp Music Ltd
1530 Albert St.
Regina SK S4T 2N9
306.757.2531

MB

Chris Gillies
865 Jessie Ave
Winnipeg MB, R3M 0Z7
204.478.1721
M.M. Electronics Ltd.
695 Logan Ave
Winnipeg MB, R3E 1M5
204.788.4450
Long & McQuade
651 Strafford St.
Winnipeg MB, R3M 2X7
204.284.8992


ON



Cosmo Music Company Ltd.
9201 Yonge St.
Richmond Hill ON, L4V 6Z2
905.889.6382
Long & McQuade
925 Bloor St.
Toronto ON, M6H 1L5
416.588.7886
Steve's Music
415 Queen St. West
Toronto ON, M5V 2A5
416.593.8888
Jim Nelson
1725 Sandgate Cres
Mississauga ON, L5J 2E7
416.895.9780
Rob Mitchell
7 Gray Cres
Katana ON, K2K 3J5
613.290.7735
Anodyne Audio Service
4 Coulthard Blvd
Cambridge ON, N1T 2E7
519.239.8880
Central Music
252 East Main St.
Welland ON, L3B 3W9
905.732.4885
Taylor Electronic Services
828 - 3rd Ave East
Owen Sound ON, N4K 2K5
519.371.7710

QC






Andre Lavoie Electronique
634 Boul. Charest Est.
Quebec QC. G1K 3J4
418.522.3877
Gerard Michaud Electronique
88 Notre Dame Est.
Victoriaville QC, G9P 3Z6
819.758.1877
Steve's Music
51 St. Antoine West
Montreal QC, H2Z 1G9
514.878.2258
Electronique J.P.
599 Matte
Gatineau QC, J8L 2Y8
819.986.7901
C&R Audio Services
1676 Rue Des Ormeaux
Chambly QC, J3L 4R9
450.447.1691
Musikelectro
996 Thibault
Prevost QC, J0R 1T0
450.224.9251
Atelier Dan Electronique
325 Montee Industrielle et Commercial
Rimouski QC, G5M 1A7
418.721.3731
Long & McQuade
8979 Rue Lajeunesse
Montreal QC, H2M 1S1
514.388.9259
Diplomate Music Ltd.
311 Beaubien East
Montreal QC, H2S 1R9
514.274.5413
L'Intro Musique
11c Rue Ste. Anne
Ville Marie QC, J0Z 3W0
819.622.1132
Ivonick Desbiens Ltd.
2517 Blvd Talbot
Chicoutimi QC, G7H 5B1
418.696.2224
Centre Musical G.D.Inc.
3651 Boul. Du Royaume
Jonquiere QC, G7X 1Z4
418.695.5761
La Boite Musicale
19 rue Blainville Ouest #102
Sainte Therese QC, J7E 1X1
450.951.9851


NB Galbraiths Electronics Ltd.
1035 Manawagonish Rd.
St. John NB, E2M 3X4
506.635.0317
Aime Mignault Inc.
199 Avenue Principale
Rouyn-Noranda NB, J9X 4R1
819.797.0144

NS Long & McQuade
264 Herring Cove Rd.
Halifax NS, B3P 1M1
902.496.6900


NL Bernie Scott
57 Sunrise Ave
Mt. Pearl NL, A1N 1C2
709.364.5489


PEI SoundFix
58 Walthen Dr.
Charlottetown PEI, C1A 4T8
902.892.3934